Remote Support Session / Presentation

To start an Online Support Session please click on the link "Remote Support".
In case you like to participate on a meeting please click on the link "Presentation".

In both cases an automatic download will be started. Our support team will guide you then through the following proceedings.


Remote Desktop Connection (Teamviewer)

Examples / Tutorials / Videos / SOFinar's

you will find inside our


information to our training program and pricing you will find here

Important Links

Current Version
(a list of program version number from the current service pack)

Version Matrix
(here you will find information e.g. about corresponding SOFiPLUS and AutoCAD versions)

System Requirements (Version 2014)

System Requirements Version 2016


(this is an online portal for all customers with maintenance contract to post your support requests directly into our system)

SOFiSTiK FTP Server 

Support Service Conditions

with additioanl explanations about our Support (how to create a support ticket, support service conditions, customer obligations)